Enterprise Growth Strategy & Operations Manager

Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog.

Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers. Today, thousands of companies, including Samsung SDS America, On24, Tata Consultancy Services, The World Bank, and Volkswagen, rely on Udemy Business for its enterprise solutions to build agile, future-ready teams.

Udemy is headquartered in San Francisco, with hubs across the United States, Australia, India, Ireland, Mexico, and Turkiye. Udemy recently combined with Coursera to create one of the world’s most comprehensive skills development platforms.

Coursera + Udemy lets you choose the best way to work, whether it's from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones - creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career

Coursera and Udemy are building one of the world’s most comprehensive skills development platforms. As part of the integration, we are standing up a unified Enterprise Growth team to serve SMB and small-team demand through scalable, product-led and sales-assisted motions spanning Coursera Web Enabled Sales (WES), Udemy Team Plan, an inside sales pilot, and outsourced SMB coverage.

The Enterprise Growth Strategy & Operations Manager is the primary operator of this new business. This role owns the planning, operating cadence, reporting coordination, and cross-functional program management required to run WES, Team Plan, and related growth motions as one integrated business. The manager connects Sales, Product, Marketing, Finance, Rev Ops, and external partners, and drives the discretionary execution work needed to prove the operating model in H2 2026 and set credible FY27 targets.

The ideal candidate is a structured, commercially minded operator who is comfortable owning ambiguous cross-functional work end to end, building operating rhythms from scratch, and driving execution in a high-change, post-merger environment.

• Build and run the weekly and monthly business review cadence across WES, Team Plan, inside sales pilot, and outsourced SMB motions.
• Coordinate target-setting, forecasting inputs, and FY27 planning in partnership with Finance and Rev Ops.
• Maintain a single integrated view of priorities, initiatives, risks, and decisions for Enterprise Growth leadership.
• Prepare leadership reviews, Q  materials, and executive updates with clear narratives and data-backed recommendations.
• Serve as the connective tissue across Product, Marketing, Sales, Data, Finance, and Customer Success for growth initiatives spanning funnel optimization, pricing and packaging tests, lifecycle programs, lead routing, and conversion experiments.
• Translate strategy into structured programs with owners, milestones, dependencies, and success criteria; track execution and unblock teams.
• Manage the operating relationship with outsourced/BPO SMB partners, including performance expectations, escalation paths, and improvement plans.
• Support the inside sales pilot with workflow design, rules of engagement, and handoff clarity between PLG, inside sales, and field teams.
• Coordinate unified reporting definitions across Coursera and Udemy motions in partnership with the Senior Business Analyst, Finance, and Rev Ops.
• Establish clear KPIs, operating dashboards,…