Head of Expert Marketplace / Technical GM
Listed on 2026-08-11
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Business
Operations Management
After Query Expert Marketplace Manager
You'll own After Query's expert marketplace strategy, acquisition, activation, matching, retention, and quality, leading the team responsible for expert sourcing, onboarding, and staffing. You'll build scalable supply systems across domains, partnering with Engineering on requirements for applications, assessments, matching, and automation, and setting the metrics and cadences that track staffing speed, conversion, and quality. You'll work across Ops, Research, and Engineering to match experts to the right projects, grow conversion and marketplace liquidity, and shape the long-term structure of the expert marketplace function.
Own After Query's expert marketplace strategy across acquisition, activation, matching, retention, and quality
Lead the operating team responsible for expert sourcing, onboarding, and project staffing
Build scalable systems and processes for expert supply across multiple domains and project types
Partner closely with Engineering to define product requirements for applications, assessments, expert profiles, matching, and automation
Establish metrics, dashboards, and operating cadences for expert supply, staffing speed, conversion, and quality
Work cross-functionally with Ops, Research, and Engineering to ensure the right experts are matched to the right project requirements
Identify opportunities to improve expert conversion, reactivation, referrals, and long-term marketplace liquidity
Help build the long-term organizational structure for After Query's expert marketplace function
Experience building or operating a marketplace, talent network, labor platform, recruiting system, expert network, or contractor supply function
Strong product and systems thinking, with the ability to design scalable processes across complex workflows
Technical enough to partner deeply with engineers on product requirements, roadmap tradeoffs, and implementation priorities
Strong analytical intuition around funnels, liquidity, activation, matching, conversion, and quality signals
Experience managing operators or cross-functional teams in a high-growth environment
High ownership, strong communication, and ability to operate in a fast-changing environment
Deep care for speed, quality, customer impact, expert experience, and building systems that scale
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