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Mission-Driven CS Operations & Renewals Lead

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Binti
Full Time position
Listed on 2026-08-15
Job specializations:
  • Business
    Customer Success Management, Business Administration, Business Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below

Binti, a mission-driven software company based in San Francisco, seeks a Customer Success Operations Specialist to own renewal processes end-to-end and optimize data in Salesforce and CS systems. You will coordinate with Contracts and Finance to sign, invoice, and reflect terms in systems while shaping how CS measures health, renewal forecasts, and playbooks for adoption and expansion.

You'll join a thoughtful team that values trust and continuous improvement as we scale nationwide.

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