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Senior Customer Ops & Product Lead — ERP & AI-Driven

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Madrona Venture Labs
Full Time position
Listed on 2026-08-15
Job specializations:
  • Business
    Business Analyst, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 140000 - 220000 USD Yearly USD 140000.00 220000.00 YEAR
Job Description & How to Apply Below

DOSS is building an Operations Cloud for real-world product businesses and is expanding its Customer Product Operations team in San Francisco. This role sits at the intersection of product, data, operations, implementation and customer partnership to own the post-sales lifecycle.

We seek a senior operator with strength in end-to-end ERP processes, data modeling, and cross-functional collaboration. If you thrive in fast-paced, AI-native environments, join us in shaping valuable customer outcomes.

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Position Requirements
10+ Years work experience
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