Strategic Customer Success Manager — AI & Slack Adoption
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-17
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-08-17
Job specializations:
-
Business
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Salesforce is seeking a highly capable Customer Success Manager to ensure a significant return on investment for customers on the Signature Success Plan. You will act as a trusted advisor, guiding both business and technical stakeholders through adoption, governance, and renewal processes.
In this role, you will lead Slack feature adoption across large customers, coordinate cross-functional deliverables, and mentor teams to maximize business value.
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