Reservationist

About us

Miller & Lux - a Tyler Florence steakhouse

Full Job Description:

To assist guests with reservations for dinner and special events as any other inquiries or information regarding Miller & Lux.

The Reservationist will assist the management team and Private Events Director and any necessary doings for bookings no limited to.

Reservationist Responsibilities:

· Working with Maître d’ answering phone calls, returning voicemails, email responses

· Google search Open Table Guests and add any pertinent information to their profile

· InDesign – Menu edits, printing, and updating the website with the current menu training provided

· Continually strive to further education as it relates to food, beverage, and service

· Lead by example by providing excellent hospitality and service at all times

· Anticipate the needs of the restaurant and act upon them

· Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.

Private Events Assistant Responsibilities:

· Assist with marketing outreach to conventions, corporate groups, meeting planners, DMCs, hotel partners and others to generate event leads.

· Research upcoming conventions and conferences and identify potential group dining and private event opportunities.

· Support outreach campaigns, maintain prospect lists, and coordinate follow-up with convention and event contacts.

· Track outreach activity, leads, and opportunities while supporting the Event Director & upper management with administrative and marketing initiatives.

Qualifications:

· US Work Authorization (Required)

· Minimum 2+ years of comparable experience

· Must be fluent in English with excellent written and verbal communication skills

· Strong interpersonal skills

· Acute attention to detail

· Effective problem-solving skills

· Ability to thrive in a high-pressure, fast-paced environment

· Exceptional standards for cleanliness, grooming, and safety

· Flexible schedule, including weekends, and on Holidays

· Food Safety Certification

· Responsible Beverage Certification

· Able to stand/walk for long periods of time

· Develop relationships with guests to create & maintain guest retention

· Experience in dealing with very high end/VIP clientele

· Strong computer literacy, administrative skills, and high-level organization

· Process driven and able to implement operating procedures that will continue to maximize efficiency

Compensation Package Includes:

· Competitive Pay

· Medical Benefits

Job Type: 30-40 hours Full-time

Physical Setting:

· Restaurant setting – located at Chase Center part of the Golden State Warriors campus. With fine dining experience, we cater to a diversified clientele.

Schedule:

· 6 to 8 hour shift

· Primarily Monday – Friday with occasional weekend and holiday shifts based on Restaurant needs

Miller & Lux provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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Compensation Details

Compensation:
Hourly ($26.00 - $28.00)

Benefits & Perks:
Health Insurance, Commuter Benefits, Dining Discounts, Wellness Program