Program Associate

Job Summary

Applies professional concepts to conduct analytical studies or projects of moderate scope and complexity to address a variety of policy, research, and procedural issues. Fully analyzes issues and problems, gathers data and information, finds and evaluates alternatives and makes sound recommendations.

Healthforce Center at UCSF prepares health care organizations for success by combining a deep understanding of the issues facing the health care workforce with the leadership skills needed to drive progress. Only by bringing together the human ingredients of health care can organizations truly drive positive change. Understanding the dynamics between workforce trends and the leadership skills required to address them is vital to successfully improving the health care landscape.

Healthforce Center offers services to foundations, hospitals, delivery systems, organizations, and individuals to ensure more effective health care delivery and to inform health care policy. Our efforts are focused in the core areas of research with actionable results, consulting and evaluation, programs that develop leadership and resilience, making connections across sectors, and advancing equity.

In addition to our work to advance health equity, Healthforce Center is deeply committed to ensuring equitable approaches and processes in how we collaborate with each other, partners, funders, vendors, and applicants and participants of our programs. We aim to create a strong and agile organization that is enriched by diverse perspectives and ideas and increases belonging so that people can thrive and do their best work.

Whether overhauling our hiring and recruiting practices, increasing accountability for advancing our diversity and equity goals, or engaging collectively as an organization to be anti‑racist, we are continuously striving to center equity in our work.

This position is expected to follow a flexible work arrangement. While the current expectation is generally one day per week on-site, on‑site presence may be adjusted based on business needs and operational priorities.

• Analytical Work – Applies professional or research concepts to perform analysis of data and systems pertaining to moderately complex projects, policies, initiatives, and/or functions. Prepares, edits, and modifies documents including reports, program materials, presentations, and content proposals.
• Data Collection & Analysis – Gathers and assembles analytical and factual data on assigned problems and issues. Collects and analyzes participant application and interview data to share with funders. Develops interview materials and coordinates across multiple external partners. Provides recommendations on expenditures for in‑person meetings and prepares information for program discussions.
• Program Planning & Event Management – Participates in program planning and development. Assesses resources for meetings and events, negotiates venues, arranges contracts and insurance, assesses technology, and handles catering. Manages reimbursements, receipts using MyExpense, purchases, and contractor contracts. Designs agendas and meeting materials, provides technical support, administers evaluations, tracks workflow, manages honoraria, and coordinates program logistics with staff.
• Other Programmatic Support – Assists with progress reports. Prepares, edits, and modifies documents (reports, toolkits, manuals, lab books, presentations, agendas). Provides recommendations, guidelines, and responses to requests or inquiries with discretion, maintaining confidentiality. Transmits complex non‑routine information in writing or by phone.

• Bachelor’s degree in a related area and three years of related experience or an equivalent combination of experience and training.
• Experience with surveys and presentations, including related software (e.g., Qualtrics, Excel, PowerPoint) with at least one year of professional experience.
• Experience with common computer application programs (e.g., Microsoft Outlook, Microsoft Word, Zoom).
• Strong communication and interpersonal skills to communicate effectively, both verbally…