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Founding CX Lead: Scalable Customer Experience & Equity

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Grw AI
Full Time position
Listed on 2026-08-22
Job specializations:
  • Business
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Grw AI in San Francisco is seeking a Founding CX Lead to own customer experience and build the function for their AI-driven solutions. This role involves managing the end-to-end customer lifecycle, analyzing customer data, and fostering proactive engagement. Ideal candidates have a strong CX background in B2B SaaS, experience synthesizing customer feedback into actionable product priorities, and can thrive in a fast-paced startup environment.

The position offers competitive salary, meaningful equity, and comprehensive healthcare benefits.
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