Director, Merchandising - Bedding Textiles

Director, Merchandising - Bedding Textiles

San Francisco, California, United States

About Quince

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First:
  We prioritize customer satisfaction in every decision.
• High Quality:
  True quality means premium materials and rigorous production standards you can feel good about.
• Essential Design:
  We focus on timeless, functional essentials instead of chasing trends.
• Always a Better Deal:
  Innovation and transparency ensure value for both customers and partners.
• Social & Environmental Responsibility:
  We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

Our Team And Success

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices.

That mission demands a world-class team committed to excellence.

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

We are seeking an exceptional Director of Bedding & Mattresses to scale our high-growth Bedding business and launch our Mattresses business. This leader will be responsible for executing our established category strategy, identifying whitespace opportunities, and consistently upgrading the quality and technical specs of our assortment, while reinforcing our customer value proposition.

This is a high-impact role for a commercially driven, hands-on leader who can combine sharp category judgment with operational rigor and drive meaningful revenue and margin growth in a fast-growing, customer-obsessed business.

Key Responsibilities

• Partner with team to profitably scale Quince's well established Bedding category, delivering a curated assortment that reinforces our value proposition and drives meaningful revenue growth, and launch our Mattress category, a clear category adjacency with tremendous revenue potential
• Leverage data and customer insights to build, optimize, and scale the assortment – analyzing performance, refining product mix, and making evidence-based decisions – to meet customer needs and achieve financial goals (revenue, margin, inventory health, return rate, etc.)
• Continuously identify whitespace in the assortment and rapidly expand into net new product types in year one, including fabric blends, functional bedding, sleep health solutions, and mattresses
• Support culture of continuous improvement and leverage data for ratings, reviews, and return rates to drive product improvements
• Partner closely with Sourcing and Product Development to launch new products, with a focus on performance, sustainability, and the highest quality materials and craftsmanship
• Build SOPs to support product consistency across multiple vendors and ensure cross-functional alignment as we continue to scale
• Collaborate with marketing, site, and creative teams to ensure compelling product launches and storytelling that reflect brand positioning
• Lead cross-functional collaboration and support team in…