Senior Manager, Sales Operations

What You'll Do

The Senior Manager, Sales Operations is a senior member of the Commercial Analytics and Operations team and a strategic partner to Bridge Bio commercial leadership. Own field analytics and performance measurement, field force operations and solutions (CRM, fleet, credentialing), Incentive Compensation administration, and cross-functional coordination with Commercial IT and field sales. Reports to the Sr Director of Field Analytics and Operations.

• Own end-to-end Incentive Compensation (IC) administration: plan communication/documentation, quota & attainment tracking, dispute resolution, payout accuracy, and ongoing compliance.
• Operational owner for the field organization: resolve field issues independently, manage escalations with IT/business stakeholders/vendors, and proactively communicate field needs.
• Optimize field alignments, roster management, target lists, and sales allocations; coordinate with Commercial IT and Analytics for data accuracy and timely execution.
• Lead Sales Operations functions:
  Veeva CRM administration, PowerBI/reporting dashboards, fleet reimbursement, field credentialing programs, sponsor ships, data warehouse processes, and master data management.
• Own Sales Leadership Team and executive reporting cycle: prepare/validate/deliver monthly and ad hoc performance reports; monitor subnational performance and surface insights.
• Manage relationships with Commercial IT, Commercial Analytics, Finance/AP, and external vendors; lead CRM/MDM/data stewardship/ISP improvements; primary operational point of contact.
• Lead ad hoc commercial reporting and analysis; synthesize data into actionable insights.

• 5+ years of progressive sales operations experience in pharma/biotech with independent ownership.
• Ability to identify operational needs/opportunities and drive improvements.
• Senior-level operations accountability for field force operations, commercial fund management, CRM administration, data stewardship, and SLT reporting.
• Advanced MS Office (Excel, PowerPoint, Word);
  Veeva CRM and PowerBI (or comparable BI) experience preferred.
• Experience partnering with pharmaceutical field sales leadership, including executive-level communication.
• Thrives in a fast-moving, lean, startup-stage environment with broad accountability.
• Ability to drive cross-functional alignment across Commercial IT, Finance, Analytics, and field organizations; communicate credibly at all levels.

• Base pay salary range (California): $165,000-$200,000.
• 401(k) with match, ESPP, pre-tax commuter benefits, referral bonus, subsidized lunch/parking.
• 100% employer-paid medical/dental/vision premiums, HSA contributions, FSA, fertility/family-forming benefits, expanded mental health support, hybrid flexibility, PTO/paid holidays, paid medical and parental leave.