Strategy & Operations Associate

Strategy & Operations Associate San Francisco, CA:
Financial District. In-Person (M-F)

We are very excited to be hiring our first Strategy & Operations (Biz Ops) Associate. You'll go wherever the operation is breaking, scope the problem, build the fix, and hand it off. And you'll do it AI-natively — we expect the person in this seat to replace manual work with agents and internal tooling rather than absorb it as headcount. How we run ourselves internally should look like the product we sell: it's part of our advantage, not back-office overhead.

Finance operations and reporting are the anchor — the numbers, the close, the board deck, the dashboard everyone actually looks at — but the role doesn't stop 'll sit at the center of the company, supporting both sides of the org: GTM (sales, marketing, product, customer success) and Engineering & Design. You'll work directly with the founders and every function lead here.

Most of what you'll own doesn't exist yet — you'll be the one who builds it.

No two weeks look the same, and that's the point. You'll report to the Chief of Staff and rotate across finance operations, GTM reporting, and eng/design operations — owning real work in each, not observing. The scope is wide because the company moves fast and the problems don't respect org charts. This role is for someone genuinely comfortable with ambiguity - scopes shifts week to week.

• Elite Team & Culture: Join a YC and a16z-backed startup, collaborating with industry experts who share your hunger and ambition. Be part of a culture built for high performers who are proud to put in the work.

• Transformative Opportunity: Sell pioneering AI solutions in complex, regulated industries and help modernize a trillion-dollar sector.

• Leadership Growth: Leverage your experience to shape our sales process and grow into a senior leadership role as the company scales.

• Highly Competitive Compensation: Strong base salary, top-tier commission plan, equity, and comprehensive benefits.

• Put AI to work inside FurtherAI. Find the work people are doing that AI should be doing instead. Build AI workflows and internal tooling that eliminate manual steps across finance and ops, and become the person the team comes to for what's worth automating and how.

• Support Fin Ops and cost discipline. Track infrastructure and vendor costs, pull the analysis that shows where the money is going, flag what looks off, and support the work to bring it down.

• Build the reporting the company runs on. Create and maintain the KPI dashboards, board materials, and recurring reports leadership actually uses to make decisions — revenue, pipeline, burn, headcount, and beyond.

• Support GTM. Partner with Sales, Marketing, Product and Customer Success on pipeline hygiene, forecasting, and the data and materials they need to hit the number.

• Support Engineering & Design. Partner with Engineering and Design on headcount and hiring plans, tooling, and the operational rhythm that keeps a fast-moving product org organized.

• Run cross-functional projects end to end. Pricing analyses, market sizing, competitive research, fundraising prep, or whatever ambiguous work doesn't belong to any one team — you scope it, run it, and land it, working with the COO/Chief of Staff to prioritize what matters most this week.

• Own the mechanics of money moving in and out. Vendor onboarding and payments, customer invoicing, billing accuracy, collections follow-up, and expense workflows, plus the monthly close, cash tracking, and budget-vs-actuals. Turn what lives in someone's inbox into a process that runs on its own.

• You've been the best at something — top of your class, captain of the team, first in your cohort — and you're looking for the next thing to pour that into.

• At every past job you ended up doing more than your title said.

• You have a builder's instinct for process — when something breaks twice, you redesign it; when a task eats four hours every week, you make it run itself.

• You're as comfortable in a spreadsheet or financial model as you are in a room with Sales or Engineering.

• You get energy from moving fast across many problems, not sitting in one…