Senior Manager, Customer Success Strategy & Operations
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-09-06
Listing for:
DocuSign, Inc.
Full Time
position Listed on 2026-09-06
Job specializations:
-
Business
Business Systems & Technology Analysis, Operations Management, Business Analyst
Job Description & How to Apply Below
Docu Sign is seeking a Sr Manager, Strategy & Operations for Success Plays to design and continuously improve Customer Success processes across the lifecycle, with a focus on CxMs, SOPs, and interlocks with Sales and Services. You will partner with Customer Success Experience, GTM, Analytics, Applications Engineering, Product, and Enablement to standardize workflows and reduce friction.
Reporting to the Senior Director, Customer Success Experience, you will map end-to-end lifecycle processes,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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