Research Partnerships Manager

Who We Are

At Citizen Health, we have a singular mission: to improve the lives of the 350 million+ people living with rare and complex conditions. We empower patients with seamless access and control over their health data that they can share across our multi-sided platform with caregivers, providers and researchers to illuminate better treatment and support options, while bringing therapies to patients faster.

We support thousands of patients, work with a rapidly growing network of patient advocacy organizations, and innovate with leading biopharma organizations to accelerate therapies, always ensuring patients remain at the center.

At Citizen Health, we have a singular mission: to improve the lives of the 350 million+ people living with rare and complex conditions. We empower patients with seamless access and control over their health data that they can share across our multi-sided platform with caregivers, providers and researchers to illuminate better treatment and support options, while bringing therapies to patients faster.

We support thousands of patients, work with a rapidly growing network of patient advocacy organizations, and innovate with leading biopharma organizations to accelerate therapies, always ensuring patients remain at the center. We are a team of patients, caregivers, researchers and builders who have had first‑hand experience across the spectrum of rare disease. Led by a seasoned founding team with a history of successful exits in healthcare and consumer startups, and supported by top‑tier investors, we are a close‑knit, mission‑driven group seeking exceptional talents to join us.

As a Research Partnerships Manager, you will be the connective tissue between Citizen Health, our research partners, and our internal science, product, and commercial teams. You'll serve as the primary point of contact for a key strategic research partnership, own the operational build and quality of the surveys and technical documentation that power our studies, and quarterback study kick‑offs so that scope, requirements, and expectations stay aligned from the first conversation through launch.

This role is for someone who is exceptionally organized, fluent enough in research and data to navigate technical documentation and ask the right questions, and energized by keeping complex, multi‑stakeholder work moving. You won't be designing studies or writing analysis code — but you will be the person who makes sure the right experts are in the room, the requirements are captured precisely, and nothing falls through the cracks between what we agree to and what we deliver.

• Serve as the day-to-day point of contact for a strategic research partnership, building trusted, productive working relationships with partner counterparts
• Lead regular partner meetings; manage communications, agendas, and follow-through on action items and shared deliverables
• Field incoming partner and client questions, resolving what you can and triaging the rest to the right internal experts

• Navigate, interpret, and help refine data dictionaries shared by our research partners
• Build surveys in our internal survey‑building tool, translating requirements and logic into a working, accurate instrument
• Perform quality assurance on built surveys to ensure they flow as intended, that branching logic behaves correctly, and that the experience performs reliably for end users
• Act as steward of the data-dictionary "contract" between partners and Citizen, keeping specifications tight and well‑communicated to prevent scope drift between what is agreed and what is delivered

• Serve as the intake…