Director, Client Engagement Strategy & Events
Listed on 2026-09-14
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Business
Corporate Strategy, Client Relationship Management, Marketing Strategy
Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting‑edge solutions in high‑stakes litigation and dispute resolution, world‑class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward‑thinking peers.
The Director of Client Engagement Strategy & Sponsor ships (Events) leads Goodwin’s Client Engagements function, shaping how the firm uses strategic engagements, sponsor ships, and client experiences to strengthen priority relationships, create growth opportunities, and differentiate the firm in the market.
This leader sets the strategy, operating model, governance, investment approach, and measurement framework for the function, while leading a pod‑based global team aligned to Industry Groups. The role requires a strategic operational leader who can translate firm and client priorities into distinctive experiences with measurable business impact and outcomes across the full engagement lifecycle.
What You Will Do- Set the vision, strategy, and operating model for the Client Engagements Center of Excellence (CoE), aligning the function to firm growth priorities, Industry Group strategies, client plans, and brand objectives.
- Lead and evolve the function into a scalable, commercially focused capability that brings discipline, consistency, and strategic value to engagements across the firm.
- Establish governance for the full client engagement lifecycle, including intake, prioritization, planning, resourcing, execution standards, measurement, and post‑engagement activation.
- Manage the firm’s global portfolio of client engagements, events, and sponsor ships, ensuring investments are coordinated, appropriately resourced, and focused on opportunities with the greatest strategic and commercial potential.
- Create tiered client engagement models that match target audience, investment, and expected outcomes to client value, growth opportunity, and strategic importance.
- Advise the firm and Client Development leadership on market‑leading engagements, sponsor ships, and relationship‑building strategies, bringing strategic judgment rather than event‑led approaches.
- Partner with Business Development leaders and teams to embed client engagement strategy into client plans, Industry Group priorities, campaigns, and broader go‑to‑market initiatives.
- Define performance measures and executive reporting that show relationship progression, pipeline influence, opportunity creation, client participation, and overall portfolio performance.
- Develop firmwide standards, playbooks, and enablement tools that improve quality, efficiency, and consistency while allowing appropriate flexibility by market, industry, audience, and objective.
- Set the roadmap for engagement‑related technology, data, automation, and process improvement, partnering with Digital & Technology, Marketing & Communications, and other stakeholders to improve…
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