AI Value Delivery Lead; Partner Motion

About Within

Tldr on us:
Series B, $91M raised, 7x growth last year.

Digital Transformation gave rise to a $600B consulting Industry. AI Transformation will be 10x bigger and will be delivered through agents. We built that.

Our AI discovers how work actually happens across every team and application, Structures it into a living Context Graph, and Improves it continuously.

Service Now mapped 900+ processes in 9 days. Door Dash captured 3,800+ finance operations in 14 weeks. That's not a project. That's compounding intelligence.

OpenAI, Google, Door Dash, and Stripe use Within to transform how they transform. We shipped GPT-4 document chat within 12 hours of OpenAI's API launch.

We move fast, reward agency, and care deeply about our customers, our team, and our mission.

• Velocity: You're seeking a culture of rapid iteration and constant change that turns into lasting impact.

• Agency: You're seeking a role where you can take initiative and embody ownership.

• Care: You hold yourself to high standards, and enjoy close collaboration with others who care deeply and hold themselves to equally high standards.

• Energy: You bring drive and optimism to everything you do. You thrive on finding creative solutions to ambiguous problem statements.

Become an industry disruptor, drive exponential impact, and move customers from promise → value, fast.

As an AI Value Delivery Lead for our Partner Motion, you build and own a significant part of Within's partner delivery practice - the global systems integrators, Big Four and strategy consultancies, and specialist advisory firms who drive transformation for the Fortune 500 on the Within platform. You'll work alongside senior Delivery Leads and cross-functional teammates to co-architect how Within gets delivered at scale through partners.

You run it on their most challenging client engagements to tackle ambiguous problems and scope new solutions as they surface.

This is a high-ownership, high-growth role that will require a doer and builder mentality.

This is the role we're looking for an individual with 5-7 years of relevant experience as well as:

• Consulting-grade problem structuring: Understanding of great operational design and process engineering, with the judgment to know the right level of structure for the problem in front of you.

• Executive presence: Ability to think abstractly and speak at all levels - executive facilitation and storytelling, user journey design, customer experience and product.

• Sharp analytical thinking: You structure ambiguous problems fast, reason from data rather than impression, and move between root-cause detail and the executive narrative in one breath.

• Design thinking and change management depth: A player-coach who can multiply teams with their experience and make it scalable with AI.

• Partner fluency: Comfortable scoping and co-delivering work through a partner ecosystem - briefing a systems integrator or consulting partner, holding their workstream to a bar, and staying accountable for the customer's outcome

• Outcome-oriented and creatively scrappy: Hypothesize, hustle, and hone. Knows when to bend frameworks, creates two-way doors, is a technological self-starter, and treats setbacks as learning opportunities.

As a front-line conduit, you'll turn field learnings - including what does and doesn't work with partner-led delivery - into scalable playbooks, product improvements, and customer outcomes.

• Drive time-to-value for your customers: Own and execute structured onboarding and implementation sprints that help customers hit their key milestones within 20-30 days. You'll own day-to-day coordination, customer communication, and progress tracking.

• Co-deliver through the partner ecosystem: Work alongside systems integrator and consulting partners on indirect-delivery engagements - set scope and quality expectations, stay close enough to the work to catch drift early, and make sure a partner-run implementation still ladders up to a real, measurable customer outcome.

• Support strategic advisory and consulting: Partner with senior leads on executive-facing deliverables - journey maps, readouts, change deployment sessions - and grow into leading these independently over time.

• Drive new solution experience for customers: Spot the unaddressed problems and expansion opportunities that surface mid-engagement, and turn them into a crisply scoped next solution - a core input to how Sales and Delivery Leads grow the account.

• Improve how we…