Senior Associate, DFS Business Development

About the Team

The Dash Mart Fulfillment Services (DFS) Business Development team manages the largest retail fulfillment partnerships in North America.

This is an exciting opportunity to accelerate the trajectory of our Dash Mart Fulfillment Services business – a new way for retailers to broaden the reach of their brand/products and gain visibility with potential new customers. The model uses Door Dash’s network of real estate locations to handle the entire e-commerce order fulfillment process from end-to-end, offering fast, reliable delivery to customers with extended availability and near-perfect order accuracy.

In this role you will lead relationships with key DFS partners, driving strategy and execution to advance the business. The best candidates will be self-motivated, entrepreneurial – and possess exceptional judgement, strong analytical acumen, and robust communication skills.

• Manage and cultivate strategic relationships with leading retailers and e-commerce logistics players that will drive step change growth for Door Dash and accelerate wins for our customers
• Lead growth and efficiency initiatives with our partners across e-commerce and supply chain surfaces, conducting quarterly business reviews and joint business planning sessions
• Develop in-depth knowledge of the business, our partners, and our customers, anticipating their demands and determining what is “next” by closely following the data, feedback, patterns, and trends
• Serve as the liaison between our partners and Door Dash leadership, product, legal, operations, and logistics teams

• You have 4+ years of experience in business development, e-commerce, partner management or related experience with a track record of leading initiatives and delivering against strategic objectives
• You’re an excellent verbal and written communicator, able to express complex ideas clearly and succinctly to both external and internal audiences
• You thrive in cross-functional environments and are comfortable solving ambiguous problems
• You demonstrate a data-driven approach to problem solving and ruthlessly prioritize
• You are analytically rigorous and possess strong business acumen; you are confident with P&Ls and large data sets within Excel / Google sheets (basic SQL skills are preferred)
• You are an experienced project manager, comfortable managing multiple deadlines simultaneously, reporting on progress, and keeping stakeholders informed in a fast-paced environment

Applications for this position are accepted on an ongoing basis

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission.

Door Dash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97…