Chief of Staff, Enterprise

Coursera and Udemy have combined to create a global learning and skills platform serving more than 300 million learners and 12,000+ enterprise customers.

Coursera provides content and credentials from leading university and industry partners, while Udemy brings a global skills marketplace and network of real-world experts. Together, the company aims to connect individuals and organisations with the skills needed in a rapidly changing, AI-driven economy.

Coursera + Udemy is seeking a Chief of Staff to the Enterprise GM to operate across functional teams and drive company-wide strategic alignment and transformation.

The role will serve as a company-level thought partner, leading cross-functional initiatives, synthesising insights across functions and ensuring long-term priorities are executed cohesively. The Chief of Staff will work across multiple executives and organisations to strengthen leadership alignment, operating systems and execution at scale.

• Support Enterprise GM multi-year strategies that drive financial performance.
• Drive integration across functions around strategy, priorities and resource allocation.
• Enable sustainable operational excellence, including organisational cadence and governance.
• Drive strategic decision-making at the executive level.
• Shape and steer multi-function initiatives that advance company strategy and the operating model.
• Improve cross-functional collaboration to support company- and organisation-level priorities.
• Identify and proactively address systemic organisational challenges affecting multiple functions.

• Partner with Finance, HR and Executive Assistant functions to develop and execute two- to three-year strategic plans.
• Align strategic plans with company objectives and measurable business impact.
• Provide strategic counsel to the Enterprise GM on critical business decisions.
• Deliver sophisticated analysis and recommendations incorporating appropriate executive and stakeholder input.
• Design and implement operating models that enable scale while maintaining agility.
• Architect and execute complex organisational change, including structural changes, process improvements and cultural shifts.
• Synthesise insights across multiple business areas to inform company-level trade-offs and sequencing.

• Support multi-executive alignment on strategic priorities and resource allocation.
• Build and maintain influential relationships with senior management, including VP-level leaders and above.
• Enable rapid mobilisation of strategic initiatives across the organisation.

• 15+ years of experience in business management, strategy or executive advisory roles.
• In-depth experience driving results within a B2B, preferably SaaS, revenue organisation such as Revenue Operations, Sales or GTM.
• Demonstrated experience leading complex, multi-year transformation initiatives.
• Track record of influencing executive-level decisions and driving organisational change.
• Deep expertise in organisational design and operational excellence.
• Proven ability to navigate ambiguity and deliver results in rapidly evolving environments.
• Superior strategic thinking and analytical capabilities.
• Outstanding executive presence and communication skills.
• Experience managing high-stakes stakeholder relationships at the senior management level, including VP+.

• MBA or advanced degree.
• Experience managing a large, global organisation of 30+ FTE.
• Track record of successful P&L management.
• Experience serving as an interim executive leader.
• Experience delivering company-level transformation as a cross-functional leader.

The role is offered across four U.S. pay zones:

U.S. Pay Zone Base…