Chief of Staff

Our client is the infrastructure for enterprises to build and orchestrate AI work forces. Its AI workers don't just communicate through voice and email, they make decisions, take action, and run operations autonomously across entire enterprise systems. Founded through a leading US startup accelerator and backed by a group of top-tier venture capital investors, the company powers critical operations for global enterprises worldwide.

The platform is battle-tested in the most demanding environments, where AI has real consequences. The company started in logistics, built its own voice stack, models, and orchestration layer from the ground up, and is now bringing that infrastructure to every enterprise that runs the real economy.

Our client is looking for a Chief of Staff to the CEO: a sharp, high-EQ operator who can triage relentlessly, communicate in the CEO's voice, and move fluidly between strategic alignment and commercial execution without losing stride. This is a senior chief of staff position, requiring 10 or more years of experience in high-ownership, cross-functional roles, ideally within a fast-scaling technology company.

The role sits at the center of the company, working directly with the Co-Founder and CEO, and coordinating across the leadership team, the commercial organization, and key external stakeholders.

This will be a full-time, hybrid position, in the office aligned to when the CEO is in the office, based in San Francisco, with light travel (roughly once per month) expected to support customers.

• Own end-to-end preparation for the CEO's customers including briefing materials, talking points, and follow-up
• Draft, and produce the CEO's communications and materials - from customer correspondence to internal updates and public-facing content - capturing the CEO's voice and priorities
• Serve as a credible proxy in front of customers when appropriate, including running product demonstrations and speaking knowledgeably about the platform
• Build credibility with the commercial and go-to-market organization, and take on ad hoc revenue-related work that would otherwise sit on the CEO's desk

• Serve as the CEO's single point of coordination, consolidating requests that currently move through multiple people into one clear channel
• Filter incoming requests and gauge their importance, distinguishing what requires the CEO's attention from what does not
• Act as a genuine thought partner rather than an order taker: challenge assumptions respectfully, and know when to push and when to defer
• Protect the CEO's time and attention so they can focus on the highest-leverage decisions

• Design and run leadership meetings, all-hands, and quarterly planning cycles, and continuously improve the systems that keep the company aligned
• Define and track company-wide OKRs with the executive team, and use data to surface where the company is off track
• Identify where structure or process is missing across the company and build what is needed to close the gap

• Develop hands-on fluency with the platform, including configuring and building lightweight AI workers, to understand the product from the inside rather than from a pitch deck
• Apply that fluency to run credible customer demonstrations and to build customers' and the broader team's understanding of the platform's value
• Use AI tools proactively to increase the CEO's and their own effectiveness

• 10+ years of experience in a high-ownership role such as management consulting, investment banking, startup or technology operations, and/or a prior Chief of Staff position (10 to 15…