Senior Director, Commercial Distribution

Position Summary

Latigo Biotherapeutics is seeking an experienced and hands-on Senior Director, Commercial Distribution to establish and lead the commercial distribution capability for the company’s drug products from pre-launch planning through ongoing commercialization. This leader will own the overarching distribution strategy, third-party logistics (3PL) network, order-to-cash operating model, channel data, distribution licensing readiness, trading-partner integrations, and day-to-day distribution operations.

The role will work in close partnership with Commercial, Market Access, Finance/FP&A, Accounting, Quality, Legal, IT, Patient Services, and the Technical Operations/Supply Chain. The successful candidate will build practical, scalable processes that support reliable product availability, accurate financial and channel data, compliant distribution, and a strong customer experience in a lean biotechnology environment.

• Own the overarching U.S. commercial distribution strategy for the company’s commercial products in close consultation with Commercial and Market Access, including channel design, product flow, service model, and scalability requirements.
• Lead distribution launch readiness across internal functions and external partners, including critical-path activities, dependencies, risk identification, mitigation, and executive-level status reporting.
• Design and implement the distribution network spanning the manufacturer, packager, 3PL, wholesalers, distributors, pharmacies, and other dispensing pathways as appropriate.
• Coordinate trading-partner onboarding, master-data readiness, mock-order and end-to-end transaction testing, launch inventory positioning, Day-1 execution, and post-launch stabilization.
• Establish distribution governance, decision rights, SOPs, service expectations, escalation pathways, and business continuity plans.

• Lead the 3PL lifecycle from RFP development and selection through due diligence, contracting, implementation, qualification, launch, and ongoing operational management.
• Establish and manage relationships and agreements with wholesalers, distributors, pharmacies, transportation providers, data vendors, and other trade partners in collaboration with Market Access, Finance, Legal, and Quality.
• Oversee day-to-day distribution operations, including order fulfillment, inventory visibility, shipment status, returns, replacements, recalls, exceptions, and service escalations.
• Define partner KPIs, service-level expectations, scorecards, business reviews, issue-management processes, and corrective actions.
• Continuously evaluate the network and recommend operational adjustments as volume, channel strategy, and business needs evolve.

• Serve as business process owner for order-to-cash, ensuring aligned execution across customer onboarding, ordering, allocation, fulfillment, invoicing interfaces, credit and collections coordination, deductions, returns, and reconciliation support.
• Ensure close operational alignment among IBP/S&OP, demand forecasting, order activity, and channel inventory analytics.
• Coordinate with Accounting and Finance/FP&A on period-end close activities, gross-to-net estimates, reserves, chargebacks, rebates, distributor fees, returns, deductions, and related reconciliations.
• Oversee customer service processes for product availability inquiries, order management, issue resolution, returns, replacements, and escalations.
• Develop and maintain trade policies covering ordering, allocation, returns, recalls, replacements, customer onboarding, and channel inventory management.