Manager, Strategy & Business Operations

Employee Applicant Privacy Notice Who We Are

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. SoFi Tech Solutions (formerly Galileo Financial Technologies) is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals.

SoFi Tech Solutions leads its industry with superior fraud detection, security, decision‑making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients.

Learn more about us and why we work here at

We are seeking a Manager, Strategy & Business Operations to help drive strategy, business performance, and execution for SoFi Tech Solutions (STS), one of SoFi’s most important growth businesses.

SoFi Tech Solutions powers innovation for financial institutions, fintechs, and brands through a suite of technology platforms spanning processing, banking core and ledgering, payments, and risk and fraud solutions. As STS enters its next phase of growth, this role will help turn strategic priorities into actionable plans, develop insights that inform business decisions, and strengthen the operating mechanisms that enable the organization to execute effectively.

Reporting to the Senior Director of Strategy & Business Operations, the Manager will work closely with the STS leadership team and cross‑functional partners across Product, Engineering, Commercial, Finance, Operations, Risk, Legal, and Compliance. This person will independently own analyses and defined work streams across strategic planning, business performance, investment prioritization, and organizational effectiveness.

What You'll Need? …no need for this section since it is covered elsewhere.

• Own analyses that inform growth opportunities, market expansion, product investments, competitive positioning, and other strategic priorities.
• Develop business cases using market research, financial modeling, scenario planning, and ROI assessment.
• Synthesize market, client, competitive, and internal data into clear insights and decision‑oriented recommendations.
• Support annual and long‑range planning by coordinating inputs and translating strategic decisions into actionable plans.

• Manage core planning and performance processes, including business reviews, investment prioritization, executive scorecards, KPIs, and dashboards.
• Analyze business performance to identify the drivers, risks, and opportunities affecting growth, profitability, client outcomes, and operating efficiency.
• Translate priorities into measurable outcomes, milestones, and accountable owners, and track progress against key commitments.
• Develop concise materials for leadership meetings, strategic planning sessions, Board discussions, and other executive forums.
• Support executive operating rhythms by facilitating effective decision‑making, documenting decisions, and driving follow‑through.

• Lead defined cross‑functional initiatives from problem definition through execution, aligning stakeholders, workplans, and expected business outcomes.
• Identify organizational bottlenecks and…