Director, Technology Business Operations

Director, Technology Business Operations

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for a Director, Technology Business Operations to build and lead IT's strategic planning, prioritization, and financial governance function from the ground up. You'll give Oura's roughly 70-person IT organization — spanning about 300 applications — a shared way to plan, prioritize, and see its own spend, replacing work that today happens informally at leadership cost. You'll start as the sole builder, then manage and grow a small team — beginning with a contractor bridge — as the work proves it out.

• Own the strategic layer for IT — value-based planning, prioritization, and governance — while architecture, delivery, data platforms, cloud infrastructure, and AI enablement stay with the teams that already own them
• Manage a contractor bridge of two resources (Portfolio Manager, Analyst) through build-out, then hire, lead, and develop a target-state team of 2–3 FTEs (Analyst, Portfolio Manager, Strategist)
• Build IT's strategic planning system: the annual planning cycle, the multi-year technology plan, and the business cases and investment narratives that justify what gets funded and in what order
• Stand up a shared, visible prioritization and governance model for what IT works on and why, so decisions aren't made informally or re-litigated team by team
• Own financial operations in partnership with FP&A — cost-center model, contractor vs. FTE spend, named application ownership, forecast inputs, and a consolidated view of total IT spend and renewal exposure across a technology budget in the upper tens of millions of dollars — feeding FP&A's monthly variance review without becoming a purchasing approval gate
• Own procurement, contract, and renewal management, building a renewal calendar, negotiation packets, and an application inventory with a named service owner per app
• Own contractor and SOW administration and workforce operations — requisition tracking and onboarding readiness across multiple countries
• Run IT's executive operating cadence — all-hands, monthly updates, quarterly roadmap reviews, IT Leadership team meetings, business reviews — as a system that runs without last-minute assembly

This is a hybrid role out of our San Francisco office.

• 12+ years of IT experience, including 4+ years leading IT strategy for a fast-growing company — value assessments, prioritization frameworks, multi-year planning, and the judgment calls that come with scaling technology investment alongside the business
• Strong operational discipline, with familiarity with Technology Business Management (TBM) or a comparable technology operating model for governing spend, portfolio, and value
• Experience partnering with FP&A, Procurement/Legal, Enterprise Architecture, and cross-functional stakeholders without owning their process
• Exceptional executive-level communication skills — you'll own how the department presents itself upward and outward; this is an explicit screen, not a nice-to-have
• Demonstrated ability to build strategic planning, financial, and governance processes from scratch…