Head of Organizational Effectiveness & Transformation

Head of Organizational Effectiveness & Transformation

Job :296406
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Work Location: Hybrid - San Francisco, CA

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Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Your Role at Sephora

Ready for a career glow up? The Head of Organizational Effectiveness & Transformation reports to the SVP, Talent and serves as a senior enterprise leader responsible for shaping how Sephora North America designs work, aligns decision-making, and enables transformation s role leads the organizational effectiveness agenda across the enterprise by integrating organization design, operating model discipline, change leadership, workforce management governance, and AI-enabled ways of working.

As a strategic partner to Talent and business leadership, this role translates enterprise strategy into scalable organizational solutions that strengthen accountability, improve executional clarity, increase organizational agility, and enable sustainable business performance. This role will establish the frameworks, governance, and transformation capabilities needed to ensure organizational investments, structural decisions, and new ways of working are aligned to business priorities and adopted effectively across the organization.

This leader operates at both strategic and executional levels-advising senior leaders on complex organizational issues while building repeatable enterprise practices that improve how work gets done across functions, markets, and operating environments.

What You'll Do

Organizational Design

• Lead organizational design efforts that improve how work is structured, governed, and executed across teams and functions.
• Assess and design operating models, organizational structures, spans and layers, role clarity, decision rights, and organizational efficiency opportunities.
• Partner with Talent and business leaders to translate strategic priorities into practical organization design solutions and implementation plans.

Develop scalable tools, frameworks, and standards that enable consistent organization design practices across the enterprise.

Change & Transformation

• Build and embed enterprise change management approaches that support transformation planning, leadership readiness, stakeholder alignment, adoption, and sustainment.
• Partner with leaders to develop change strategies, communication plans, training approaches, and adoption measures.
• Support enterprise transformation initiatives by identifying impacts, governance needs, implementation risks, and success measures.

Enable leaders and teams to successfully adopt new ways of working through practical tools, resources, and reinforcement strategies.

AI-Enabled Ways of Working & Adoption

• Lead the people side of AI-enabled transformation, helping leaders and teams understand, adopt, and sustain new ways of working.
• Partner across Talent, HR Technology, Operational Excellence, and business functions to evaluate how AI may impact work, roles, skills, and decision-making.
• Develop…