Program Manager,Business Transformation Job San Francisco area,California USA,Business

Job Details

Job Description

The Business Model Strategy team is driving a multi-quarter transformation initiative to simplify how the company packages, prices, and structures its enterprise offerings. The initiative runs through a formal executive governance structure and is delivered in partnership with an external strategy consulting firm.
As it moves into its next phase of design work, we need a strong client-side program manager to keep a complex, multi-party effort on track. You'll keep the program on schedule: holding stakeholders to their commitments, catching misalignment before it turns into rework, and making sure the team's priorities show up in what our consulting partner delivers. This role sits between the strategy team, the transformation office, the consulting partner, and cross-functional stakeholders, coordinating all of them without managing any of them.

Responsibilities

Own the team's view of the plan: keep the schedule of milestones, deliverables, and decision points current and reconciled against the consulting partner's workplan so leadership always sees where things really stand.
Hold stakeholders accountable: track commitments across workstream owners and partners and drive them to closure; raise deadlines at risk.
Catch misalignment early: notice when work streams or decisions start to diverge (conflicting assumptions, dropped handoffs, timelines that no longer line up) and pull the right people together before it becomes rework.
Oversee milestones for the team: pressure-test partner deliverables against what the team actually needs, and ensure what reaches leadership is complete and decision-ready.
Run the operating cadence: own agendas, decisions, follow-ups, and the rhythm of working sessions and leadership updates.
Manage program risk: maintain a live view of risks, blockers, and open decisions, framed with options and a recommendation for leadership.
Coordinate across parties: work across the strategy team, transformation office, consulting partner, and stakeholders in Finance, Legal, Revenue Operations, and Product, translating between them and keeping everyone aligned.

Qualifications

7+ years in program or project management, management consulting, or transformation delivery, including client-side experience on a large-scale consulting engagement.
Track record on complex, cross-functional programs: kept multi-workstream initiatives on schedule and driven measurable outcomes across teams you did not directly manage.
Stakeholder command: ability to influence and hold senior stakeholders accountable across levels and functions; comfortable escalating when something is slipping.
Structured problem-solving: able to dissect ambiguous problems, delegate cleanly, and keep the through-line from strategy to execution visible.
Governance fluency: experience building schedules, RAID logs, and executive-ready materials that run a program and preparing/staffing a formal steering body.
Service-oriented judgment: represent the interests of the team, advise when needed, and know when to push vs. commit.
Bachelor's degree or equivalent experience required; PMP or equivalent certification a plus.

Preferred Qualifications

Exposure to pricing, packaging, or monetization strategy is welcome but not required.

Compensation

Program Manager, Business Transformation