Product Manager

About Modern Campus

Modern Campus empowers institutions to move with confidence across the modern learner journey. Our platform spans web content management, curriculum and catalog management, student engagement and lifelong learning — giving more than 1,700 colleges and universities the infrastructure they need to support the entire learner-to-earner lifecycle and deliver personalized, scalable experiences.
We partner with the education community to create new pathways for learning and opportunity, reimagining how institutions serve the modern learner and shape the future of education.
Our purpose — our north star — is to empower institutions to confidently serve and support the modern learner.
This mission and purpose come to life through how we show up every day:

• We exist to create empowerment through education.
• We lead with honesty and empathy.
• We shape the future through innovation.
• We become trusted partners.
• We make the complex feel possible.

Product | Remote (United States) | Remote (Canada)

Modern Campus is seeking a Product Manager to join our Lifelong Learning product team.

In this role, you will own key areas of our lifelong learning platform, partnering closely with Engineering, UX, Customer Success, Services, and Go-to-Market teams to deliver solutions that improve the learner experience, increase registrations, and drive operational efficiency for higher education institutions.

You will serve as the Product Owner for Agile development teams while also contributing to product strategy, roadmap planning, customer discovery, and commercial outcomes. This position sits at the intersection of customer needs, business objectives, market opportunity, and technical execution.

The ideal candidate is customer-obsessed, data-informed, commercially minded, and excited about applying emerging technologies, including AI, to solve meaningful challenges within higher education.

• Own the strategy, roadmap, priorities, and outcomes for an assigned product area.
• Translate customer needs, business objectives, market trends, competitive intelligence, and product insights into product opportunities.
• Identify opportunities to improve customer value, product adoption, retention, expansion, revenue growth, and operational efficiency.
• Develop business cases and recommendations that balance customer impact, market opportunity, investment, and delivery complexity.

• Conduct customer discovery through interviews, user research, workflow analysis, experimentation, and data analysis.
• Validate problems and solutions using qualitative and quantitative insights.
• Evaluate and champion opportunities to leverage AI, automation, and emerging technologies to improve customer outcomes.
• Stay informed on industry trends and evolving learner needs within higher education and professional learning.

• Define, maintain, and prioritize the product backlog to ensure alignment with strategic objectives.
• Create and manage product requirements, user stories, acceptance criteria, and release plans.
• Partner closely with Engineering and UX teams to deliver intuitive, scalable, secure, and high-quality solutions.
• Participate actively in Agile ceremonies and support development teams throughout the delivery lifecycle.
• Balance competing priorities while making thoughtful, data-informed decisions.

• Define product goals, KPIs, success metrics, and adoption targets.
• Monitor product performance and continuously optimize based on customer feedback and business results.
• Partner with Customer Success, Services, Support, and Sales teams to identify adoption barriers and improve the end-to-end…