Collections Agent

Remote

Ready to take your careerglobal?

Make your mark at one of the biggest names in payments. We’re looking for a Collections Agent (B2B) to join our ever-evolving Finance Shared Services team andhelp shape the future of global commerce.

• Connect with customers to help resolve past-due accounts through phone calls, emails, and other outreach methods, while working together to find payment solutions that fit their needs.
• Keep an eye on outstanding balances and proactively help customers bring their accounts up to date.
• Assist customers with billing and settlement questions, providing a positive experience and timely resolution.
• Track and share updates on account statuses and payment progress.
• Partner with teammates and support other accounting-related activities when needed.
• Take ownership of your workday by managing priorities, balancing multiple tasks, and contributing to the success of the team.
• Maintain accurate customer records and ensure information stays current and organized.
• Process customer payments accurately and efficiently.
• Record payment activity and account updates in the appropriate systems and reports.
• Jump in on additional projects and responsibilities as needed.

What’s in it for you? This role offers hourly pay plus a monthly incentive opportunity, giving you the chance to earn even more based on your contributions and results!

• High school diploma or GED required
• Business-to-business (B2B) experience desired
• Technical skills including Microsoft Office, Salesforce, Billing/Collections software preferred
• Great verbal and written communication skills, with the ability to communicate in a persuasive and professional manner
• Intermediate computer navigation and operation skills
• Ability to work independently and in a team environment
• Demonstrate effective people skills and sensitivities when dealing with others

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.