Creative Services Professional IV

Job Title:

Designer & Video Editor, Social Media and Customer Marketing
- Job Description
Overview
- Support the Social Media and Customer Marketing teams with fast, high-quality, short-form, social-first video
- Focus exclusively on short-form video editing and production; no long-form video ownership
- Deliver polished, on-brand video assets with quick turnaround for campaigns, events, leadership content, and always-on social moments

Key Responsibilities
-Craft scroll-stopping visual and motion content that builds brand love, and sparks conversation and connection on social
-Create compelling visual content across our organic social channels, including static posts, carousels, and stories
-Bring a creator's mindset: experiment with new formats, trends, and visual approaches and know when to move quickly on something that's peaking.
-Edit and produce short-form video content for social and customer marketing
-Refine static, video, and motion graphics to optimize impact and shareability across online platforms
-Create video cutdowns from existing footage from events, customer interviews, demos, leadership content, and product walkthroughs
-Add captions, titles, motion graphics, and light animation to improve clarity and engagement
-Optimize videos for platform-native formats and aspect ratios, including 1:1, 9:16, and 16:9
-Develop and maintain reusable short-form video templates to improve speed and consistency
-Turn briefs, timestamps, and rough cuts into social-ready video assets
-Support rapid-turn requests, including same-day or next-day needs
-Manage multiple projects while meeting tight deadlines
-Partner closely with Social Media, Customer Marketing, and Creative and Brand teams to ensure brand alignment
-Above all, be committed to Slack's mission of making people's working lives more simple, pleasant, and productive.

Qualifications
- 4 to 8 years of experience in video editing and motion design
- Strong portfolio of short-form, social-first video work
- Proficiency in Adobe Premiere Pro, After Effects, Canva, Figma,or similar tools
- Deep understanding of short-form video best practices, including hooks, pacing, captions, and platform-native storytelling
-Strong command of AI driven creative tools with an AI first approach
- Ability to work independently with minimal direction and incorporate feedback quickly
- Strong collaboration skills with cross-functional partners and agencies
- Experience working within established brand systems

Nice to Have
- Experience supporting B2B, SaaS, or tech brands

- Experience with developing and executing conceptual ideas with or without a brief
- Familiarity with customer marketing and event-driven social content
- Experience building scalable short-form video templates
- Comfort working in fast-paced, Slack-based environments

Reporting and Collaboration
- Report directly to Creative Director for Advertising and Campaigns
- Dotted-line reporting into the Social Media Strategy team