Desk Clerk - Jones; Graveyard
Listed on 2026-02-08
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Overview
Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.
Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.
We encourage candidates with lived experience to apply. This is an on-site position.
Schedule: Graveyard shift
Pay: $/hour
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
- 403b + match
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year s Holiday
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
- Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
- Convey accurate information to the appropriate authorities, as necessary.
- Answer telephones and take accurate messages.
- Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
- Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).
- High school diploma or equivalent
- General office experience.
This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Qualifications Skills RequiredCustomer Service
Some Knowledge
PreferredYardi
Novice
Microsoft WordNovice
Behaviors Preferred Team PlayerTeam Player:
Works well as a member of a group
Self-Starter:
Inspired to perform without outside help
High School or better.
Experience Required 1 year:1 year:
General Office Experience
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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