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Scaled Customer Success Manager: Drive Value at Scale

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: HeyGen
Full Time position
Listed on 2026-02-27
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading innovator in AI technology is seeking a Scaled Customer Success Manager to enhance customer engagement and ensure measurable value realization. This role focuses on developing onboarding processes, managing customer segments, and using data to drive outcomes. The ideal candidate will have 4–7 years of experience in customer success or a related field, possess strong program management abilities, and be proficient with tools like Salesforce and Hex.

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