Customer Service Representative

Our client, a leading healthcare outreach organization, is seeking a Bilingual CSR1-Outreach Representative to join their team.

As a Bilingual CSR1-Outreach Representative, you will be part of the Field Operations Department. The ideal candidate will have strong interpersonal skills, bilingual fluency in English and Spanish, and a passion for community engagement, which will align successfully in the organization.

• Conduct face-to-face outreach and enrollment presentations to beneficiaries.
• Assist individuals with enrollment/disenrollment in managed care plans.
• Maintain accurate documentation in CRM systems and transmit data per policy.
• Support community events and health fairs to promote program awareness.
• Collaborate with county staff and community groups to ensure program success.

• Bilingual fluency in English and Spanish.
• Valid driver’s license, personal vehicle, and insurance (mileage reimbursed).
• Ability to travel to various outreach sites as assigned.
• Strong communication and organizational skills.
• Experience in customer service or community outreach preferred.

• Full-time schedule:
  Monday to Friday, 8am to 5pm PST.
• Mileage reimbursement for travel from homebase to outreach sites.
• Opportunity to make a meaningful impact in local communities.
• Collaborative and supportive team environment.
• Training and development opportunities within the project.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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