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Scaled Customer Success Lead — Own Post-Sales at Scale

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Pylon
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading B2B tech firm in San Francisco seeks a Scaled Customer Success Manager to manage a high-volume customer portfolio. The role involves hosting calls, monitoring product usage, and collaborating with teams to enhance customer experience. Ideal candidates are organized, analytical, and have a curiosity for product details. This position offers fully covered health insurance, a retirement plan, and other great perks, with a focus on in-person collaboration.
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