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Customer Service Rep HelpDesk/Support Bilingual Technical Support

Senior Customer Support Specialist, Tier 3 - Hybrid

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: HoneyBook
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below
A leading tech startup in San Francisco is looking for a Customer Support Specialist, Tier 3. The role involves providing high-level customer support, managing escalations, and collaborating with product teams. Candidates should have significant experience in customer service, excellent communication skills, and a proactive mindset. The position offers a hybrid schedule, requiring three days in the office, with a salary between $60,000 and $85,000.
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Position Requirements
10+ Years work experience
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