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HelpDesk/Support Technical Support Customer Service Rep Customer Success Mgr./ CSM

Senior Customer Support Specialist – Escalations & AI

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: HoneyBook Inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below
A leading business management platform in San Francisco is seeking a Support Specialist to provide world-class customer support. The role involves troubleshooting, managing escalations, and collaborating with various teams to elevate member experience. Ideal candidates have 3+ years of customer support experience, excellent communication skills, and a growth mindset. The salary range is $60,000-$85,000, along with competitive benefits.
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Position Requirements
10+ Years work experience
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