Front Desk Associate- Beacon

About Action Property Management

With legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.

Today, as the largest privately‑owned HOA management company in the West, we proudly serve over 300 communities across nine offices. Our success is fueled by a team of nearly 900 dedicated members who genuinely love what they do and are committed to helping homeowners thrive and love where they live.

Front Desk Associate at The Beacon
, San Francisco.

$24.00–$24.50 per hour.

• Saturday: 10:00 AM – 6:30 PM
• Sunday & Monday: 7:00 AM – 3:30 PM; 2:00 PM – 10:30 PM
• Tuesday & Wednesday: 11:00 AM – 7:30 PM

• Represent Action Property Management and the Association by delivering exceptional 5‑star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete daily activity reports.
• Answer and direct incoming phone calls; receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association’s governing documents.

• Must be over 18 years of age and successfully pass a pre‑employment background check and drug screening.
• High School Diploma or GED equivalent.
• At least six months of customer service experience; hospitality, luxury retail or fine dining experience preferred.
• Hospitality Management college students or recent graduates are highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team‑player attitude.
• Strong judgment and solutions‑oriented mindset.
• Proactive customer service approach.

• Action’s goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 stars on Glassdoor. Check out our Glassdoor page here:

• Comprehensive health benefits and paid time off package for qualifying employees.
• On‑going hospitality and property management training.
• Opportunities for career growth and advancement.
• Values‑driven company culture promoting teamwork and excellence.

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company‑observed holidays for qualifying team members.

We committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment.

Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.