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Strategic Mid-Market CSM: AI-Powered Legal SaaS

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Harvey AI
Full Time position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 125000 - 145000 USD Yearly USD 125000.00 145000.00 YEAR
Job Description & How to Apply Below

Harvey AI is searching for a Customer Success Manager in San Francisco, California, to guide clients in adopting our AI solutions, ensuring they maximize value from our services. This pivotal role requires strong client relationship management, strategic planning, and excellent communication skills.

The successful candidate will work closely with mid-market clients, ensuring their needs are met through tailored solutions, while also contributing to the growth of our Customer Success program. This position offers a competitive salary and an exciting opportunity to be at the forefront of AI innovation.

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