Scaled Enterprise CS Leader & Retention
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-06-23
Listing for:
Perplexity
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Perplexity is seeking a Scaled Enterprise Customer Success Manager in San Francisco, California. This role involves managing onboarding, retention, and growth across SMB and Mid-Market customers. The ideal candidate has over 3 years of experience in Customer Success or Account Management, strong communication skills, and a background in SaaS or technology. You will collaborate with various teams to ensure customer success and create impactful strategies for enterprise clients.
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