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Strategic Mid-Market Customer Success Manager

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Alumni Ventures
Full Time position
Listed on 2026-06-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
P2P in San Francisco is seeking a Customer Success Manager (CSM) to shape and scale an exceptional customer experience for mid-market clients. In this role, you will onboard, train, and support the adoption of P2P's solutions, managing relationships with around 60 customers. Ideal candidates will have at least 2 years of customer success experience in B2B SaaS and the ability to collaborate across teams.

The position offers competitive compensation and generous PTO, among other benefits.
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