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Strategic SaaS Customer Success Leader: Drive Adoption & Growth
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-09
Listing for:
Rootly
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
SaaS Sales, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Rootly is seeking a Customer Success Manager to empower customers in utilizing our incident management platform effectively. The ideal candidate has experience in customer-facing roles, especially within SaaS environments, and will ensure customers derive maximum value from our services.
Responsibilities include onboarding, customer engagement, and leveraging data to mitigate churn risks. Enjoy competitive compensation, comprehensive benefits, and ownership in a fast-moving startup environment.
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