Customer Success Manager

Job Overview

The client in San Francisco is hiring a Customer Success Manager. This in‑office role offers a salary range of $120,000 - $165,000 per year.

• Act as the critical liaison between clients and the company’s tech services.
• Understand customer outcomes through ongoing collection and analysis of data and feedback.
• Drive customer success and growth by understanding business needs and helping clients succeed.

• Minimum 3–10 years of experience in a customer‑success SaaS position.
• Experience working closely with and presenting to C‑level executives.
• Passion for data, technology, and AI.
• Experience with Salesforce and Hub Spot.

• Salary up to $165k.
• Bonus up to 20%.
• Medical and dental insurance.
• 401(k).
• Child care support.
• Paid maternity and paternity leave.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.