Front Desk Associate; Part-Time- Watermark

Front Desk Associates

Action Property Management, the leader in community management, is seeking 30 hour part-time Front Desk Associates to join our team at our luxury association, Watermark, located in San Francisco.

Compensation: $23.00 Per Hour

Schedule #1:
Monday
- Friday; 6:00 PM
-12:00 AM

Schedule #2:
Tuesday
- Saturday; 12:00 AM - 6:00 AM

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
• High School Diploma or GED Equivalent
• At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
• Hospitality Management college students or recent graduates are highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

• Comprehensive health benefits and paid time off package for qualifying employees
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values driven company culture promoting team work and excellence

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.