Operation Clerk-- KEWDC

In this role, you will work directly with clients, helping them launch the platform, resolve operational issues, and deliver an outstanding customer experience. This position is ideal for someone who enjoys working with people, solving problems, and thriving in a fast-paced environment.

• Assist with launching new customer accounts and onboarding clients.
• Visit customer locations to provide onsite operational support.
• Ensure a positive customer experience by resolving issues promptly.
• Monitor service quality and communicate customer feedback to internal teams.
• Help clients with account setup, order placement, and basic platform troubleshooting.
• Coordinate with cross-functional teams to resolve operational challenges.
• Maintain accurate records and ensure smooth day-to-day operations.
• Build strong relationships with customers through excellent communication and professionalism.
• Manage multiple priorities while maintaining attention to detail.

• Experience in operations, customer support, customer success, client services, or a similar customer‑facing role.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Comfortable working independently with minimal supervision.
• Experience using collaboration tools such as Google Sheets, Slack, Zoom, or similar applications.
• Strong problem‑solving skills with a customer‑first mindset.
• Ability to travel daily within the assigned city to customer locations.
• Detail‑oriented with the ability to manage multiple tasks in a fast‑paced environment.

• Experience in hospitality, restaurant operations, food service, logistics, or retail operations.
• Background in customer onboarding, implementation, or account management.
• Experience supporting operational processes and client relationships.

Compunnel Inc. is an Equal Employment Opportunity (EEO) employer committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, citizenship status, age, disability, protected veteran status, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

As a global workforce solutions provider, Compunnel values diversity of thought, background, and experience, and believes an inclusive workforce strengthens innovation and client success.