AI-Driven Customer Support Specialist
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-14
Listing for:
Praxis Tech
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Fnby Intercom, a technology company, has rebuilt its customer support around AI to drive efficiency and cost savings for users and the business.
The role involves using AI-powered customer support tools to resolve a high volume of inquiries and support requests, prioritising reply quality, accuracy, and speed while maintaining a positive customer experience across channels. This position also offers the chance to shape support processes and learn from cutting-edge AI deployments.
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