Solar Customer Support Specialist
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-16
Listing for:
Knoll, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Hanwha Q CELLS America Inc. (HQCA) is seeking a Customer Support Coordinator based in Irvine, CA. You will manage customer tickets, troubleshoot solar product questions, and own the customer experience with escalations.
The role requires strong analytics, attention to detail, and effective communication. The ideal candidate will support Q.Home battery systems for residential use, analyze net-metering programs, and coordinate with engineers and vendors to resolve installation issues.
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