Part-Time Teller West Portal Branch
Listed on 2026-07-16
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Customer Service/HelpDesk
Bank Customer Service -
Finance & Banking
Bank Customer Service
The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities- Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
- Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
- Identify referral opportunities for new products and services based on client’s financial goals
- Educate clients on digital and self‑service opportunities offered by Citi
- Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
- Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
- Maintain working knowledge of client accounts as well as new and existing products and services offered
- Fulfill the clients’ necessities while providing an exceptional client experience, measured by specific metrics
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup and its assets by driving compliance with applicable laws and regulations, applying sound ethical judgment, and escalating control issues with transparency
- Previous relevant experience preferred
- Demonstrated sales and customer service experience
- Money handling experience
- Effective problem‑solving and communication skills
- Ability to work well in a team‑oriented environment
- High School diploma or equivalent
Tues – 9:30 – 5:30
Thurs – 9:30 – 5:30
Sat – 9:30 – 2:30
Employees located in San Francisco City or County who work a minimum of 8 hours per week may review the Fair Chance Ordinance poster at (Use the "Apply for this Job" box below).%20
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Customer Service
Job FamilyBranch Service
Time TypePart time
LocationSan Francisco, California, United States
CompensationFull‑time salary range: $41,600.00 – $51,960.00 (prorated for part‑time). Hourly rate range: $20.00 – $24.98. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards for eligible employees. Benefits include medical, dental and vision coverage, 401(k), life, accident and disability insurance, wellness programs, paid time off (vacation, sick leave, holidays). For further details, visit
Posting Close DateJul 08, 2026
Equal Opportunity EmployerCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Persons with a disability who need a reasonable accommodation to use our search tools or apply for a career opportunity may review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.
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