Director of Customer Success & Growth
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-24
Listing for:
Shift technologies, INC.
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Shift Technologies, INC. is seeking a head of Customer Success in San Francisco to own the CS team, drive retention and adoption, and ensure customers gain real value from the platform. You will lead CS, set standards, and partner with Sales to drive expansion and mitigate churn.
The role requires building scalable processes, leading through change, and delivering strong customer outcomes in a fast-moving startup environment.
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