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Senior Customer Success Manager — Hybrid, Drive Retention
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-26
Listing for:
Gilder Search Group
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Technical Support
Job Description & How to Apply Below
Gilder Search Group is looking for a Customer Success Manager to ensure customers extract maximum value from our SaaS product while driving expansion and retention. The ideal candidate should have over 10 years of experience, with at least 4 in customer success roles, ideally in early-stage startups.
Your responsibilities will include crafting customer success playbooks, engaging with large clients, and monitoring key metrics for customer health. Join us and contribute to our mission of empowering B2B companies!
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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