Customer Experience Specialist - Hybrid + Equity
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-26
Listing for:
Weave Grid, Inc.
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Weave Grid, Inc. is seeking a Customer Experience Associate to join the Customer Operations Team. You will be the bridge to customers in our serviced utility programs, triaging and resolving tickets, and summarizing feedback to improve the user journey.
The role requires 1–2 years in Customer Operations or Support, with the ability to translate complex technical concepts for non-technical users. You’ll operate in a hybrid setting with in-office days on Tuesdays and Thursdays and collaborate with
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