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Customer Success Specialist - AI Voice SaaS Onboarding

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Phonely, Inc.
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A tech startup specializing in voice AI is seeking a Customer Success Representative in San Francisco. In this hands-on role, you will manage onboarding and provide support for SMB and mid-market customers. Key duties include troubleshooting, conducting product demos, and maintaining customer relationships. Ideal candidates have 1–3 years of customer-facing experience, strong communication skills, and a genuine interest in AI or SaaS.

Competitive benefits and significant ownership in a growing company are offered.
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