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Client Success & Retention Manager

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: TriNet Group, Inc.
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 63600 - 128750 USD Yearly USD 63600.00 128750.00 YEAR
Job Description & How to Apply Below

Tri Net Group, Inc. in San Francisco seeks a self-motivated professional to support our high-volume SMB client base, focusing on customer satisfaction and retention.

The role acts as a retention expert and collaborates with Sales, Customer Experience, Pricing Strategy and Products to elevate the customer experience. This role is largely reactive with some proactive outreach, includes pricing and contract negotiations, and aims to broaden relationships with C-Suite clients.

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