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Enterprise Customer Success Manager – ROI & Growth (Travel

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: B Capital
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Success Manager – ROI & Growth (Travel)

Fountain’s Enterprise Customer Success Manager will build relationships with some of the world’s biggest brands, acting as a trusted advisor focused on delivering ROI and mutual success.

You’ll manage 5–15 enterprise accounts, build roadmaps and account plans, support and enable customers, represent the customer voice, improve KPIs, develop data‑driven QBRs, collaborate with internal teams, and lead team projects. Travel onsite 2–3x per quarter.

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