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Senior AI-Driven Customer Success Manager, Hospitality
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-03
Listing for:
Akia
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Akia, the AI agent for hospitality, is seeking a senior Customer Success Manager in San Francisco. You will own the full post-implementation relationship, driving renewal, expansion, and success metrics for multi-property clients.
You will leverage your fluency with LLMs to tune Akia's responses, configure Skills, and teach property teams how to work with the AI agent. This role blends account management with customer education.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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